Contact Us
Customer Service Hours:
Monday-Friday 9:00 AM - 5:00 PM (EST)
Saturday - Sunday: Closed
Social Media:
Connect with us on social media! Follow us on Instagram to stay updated on our latest products, promotions, and announcement!
Thank you for choosing Herbal Medica. We look forward to hearing from you soon!
-The Herbal Medica Team
FAQ
What are your customer service hours?
Our customer service team is available Monday through Friday from 9:00 AM to 5:00 PM (EST). We are closed on Saturdays and Sundays.
How long will it take for customer service to respond to my email?
Our dedicated customer service team typically responds to emails within 1-2 business days. If you have urgent inquiries, we recommend reaching out to us by phone during our business hours.
Can I contact you outside of business hours?
While our phone lines are open during business hours, you can send us an email or connect with us on social media at any time. We'll respond to your email promptly during our operating hours.
What should I do if I can't reach someone by phone?
If you're unable to reach us by phone, please leave a voicemail with your contact information, and we'll return your call as soon as possible. Alternatively, you can send us an email or reach out to us on social media for assistance.
How can I stay updated on your latest products and promotions?
Follow us on our social media platforms to stay updated on our newest products, promotions, and announcements. You can also subscribe to our newsletter for exclusive offers and updates delivered directly to your inbox.