Contact Us

Our customer service team is available Monday through Friday from 9:00 AM to 3:00 PM (EST). We are closed on Saturdays and Sundays.

Our dedicated customer support team typically responds to emails within 1-2 business days.

Yes! We welcome you to connect with us via email or on social media at any time. We'll respond to your email promptly during our operating hours.

Follow us on our social media platforms to stay updated on our newest products, promotions, and announcements. You can also subscribe to our newsletter for exclusive offers and the latest updates.

Our refund policy is applicable to unopened products and within 30 days of receiving the product. Please email our customer support team using the contact form above, and we will be happy issue a return shipping label. Once we receive the returned product, a refund will be issued to your original form of payment. Depending on your bank, please expect 3-5 business days before the refund is reflected on your account.

Sourcing information of our ingredients is linked on each product page.

Yes! The ingredients in each of our products have been third-party tested for contaminants and heavy metals. The results are available on each product’s page.

Many mommas do, but we always recommend you consult directly with your healthcare provider or a clinical herbalist first! While we cannot provide medical advice specific to you, we hope our educational resources empower you to make the best decision for you and your family. Click here for our free ebook of information on the nervous system and women.

We currently ship to the USA, Canada, UK and Australia. If you live elsewhere, we are happy to add your location to our list for consideration! Please reach out to us using the contact form above with your request. Stay tuned to our Instagram for updates.

Honey is a natural preservative, so Brain Herbs can be stored directly on the kitchen counter or in your pantry. It is best kept at room temperature, and consumed within 6 months of opening.

We hear you, momma, and we understand your concern. However, the content of alcohol in our tinctures is no more than in sourdough bread or a ripe banana! The alcohol is used as the solvent for optimal herb extraction. If you are uncomfortable with the alcohol content, you can rub the liquid on your child’s feet instead of dosing it orally. It works very well that way! Another option is to drop the liquid in hot water, then let the water cool before giving to your child. What little alcohol was in the product will burn off with the heat.

Dimethyl sulfoxide, or DMSO, is a natural, organic sulfur compound derived from trees. It easily penetrates the skin and carries other substances into cells, enhancing their absorption. DMSO is also commonly used to reduce inflammation and relieve pain. Because of its thorough absorption, be sure to apply Medica Magnesium to clean, dry skin. Once it’s applied, allow it to absorb completely before applying clothing or using lotions or perfumes.